Dr Richard McMaster
associate
Richard has 18 years’ experience in planning, leading and delivering research and applied projects within nuclear, defence, healthcare, telecommunications, and emergency services domains. His work has focused on the optimisation of human performance and safety systems through pragmatic involvement at all organisational levels; this has seen him engaging with people from frontline/shop floor positions up to senior command/boardroom level.
Richard is a chartered ergonomics and human factors specialist with a particular interest in safety-critical systems. Since August 2020, he has worked as an independent consultant dividing his time between projects within the nuclear and healthcare domains. Richard has presented at international conferences and co-authored peer-reviewed journal articles, book chapters and a book on sensemaking in emergency response command and control.